A Derbyshire travel firm has gone into voluntary liquidation but holidaymakers have been told most of them will get their money back.
Draycott-based Winter Sunshine Holidays (WSH) ceased trading after 20 years.
One woman said her mother had arrived in Spain only to be told she had to pay £800 to stay in a hotel because WSH had not paid for the accommodation.
A spokesman for the liquidators said the company had set up a trust fund and most people would get a refund.
Elena Gallagher told the BBC her mother found out about the company's problems only when she arrived in Spain.
"The hotel manager told her that WSH Travel had not paid for the accommodation and the only way that they could stay there would be to pay £800.
"She was panicking how to pay for it but she did have her debit card with her. She had no choice really or there was nowhere to stay."
Bob Young from liquidators Begbies Traynor said: "Those who've paid on a credit card will get all their money back from their credit card provider.
"Those who paid by debit card or cheque will get most of their money back from this trust fund, so even thought the company's going into liquidation, steps have been taken to protect holidaymakers.
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Monday, 19 January 2009
Posted by Debtsgone LTD at Monday, January 19, 2009
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